REELETTE / HELP & SUPPORT

A question?
We’re here.

From a first question to account help,
get in touch with the team behind Reelette.

support@reelette.org

Reelette is in development. Google Play availability is coming soon. App instructions below apply when the service is released. No public download link is available yet.

01 / PRODUCT HELP

Something on your mind?

Send us your question. For an app issue after release, include your app version, device model, operating system, and a brief description of what happened.

Contact support
02 / YOUR ACCOUNT

Control your account.

Delete your account through Personal Settings in the app, or email us to request deletion—including if you cannot sign in.

Account deletion
03 / PURCHASE HELP

Let’s look into it.

After release, contact us with the purchasing platform and order reference for purchase help. Prices and purchase conditions are shown in the app. Never send passwords or full payment-card details.

Refunds & cancellations

GOOD TO KNOW

The details,
made clear.

Features, availability, your data, and the ways to get help.

What can I create with Reelette?

Reelette is being built for image-to-video creation, text-to-video generation, video templates, and AI image creation. Start with a selected photo, describe a video, choose a template, or create an image from your idea.

Where can I download the app?

Reelette is in development, with Google Play availability coming soon. There is no public store link yet. This website introduces the app and provides support and policy information.

How much will Reelette cost?

Prices are not published on this website. The app and the purchasing platform show the available products, price, currency, included access or credits, and purchase conditions before you confirm a transaction.

Purchase terms
Can I generate a video on this website?

No. Creative tools will be available in the app. This website does not accept image uploads, run generation, take payments, or register people for a waitlist.

Will my creations go to another AI provider?

No. Reelette runs self-hosted models on generation servers operated by us. Prompts, input images, generated media, and related generation context are not sent to third-party AI services. Generation uses an internet connection to our servers; it does not run entirely on your device.

How AI processing works
Will my data train AI models?

We do not use any user data, personal information, prompts, uploaded content, generated outputs, or support attachments to train any AI model, including general-purpose AI and foundation models.

Our no-training commitment
Does Reelette recognize faces?

No. Reelette does not perform facial recognition, extract facial-geometry data, create biometric identifiers, or identify people from their faces. Photos serve as visual input for the creative feature you choose. You must have the rights and permissions to use them.

Photos and face-related safeguards
How long will prompts and creations be kept?

Prompts, uploaded input images, and generated images and videos are automatically deleted from Reelette-operated generation servers no later than 36 hours after creation. Save results you wish to keep before that availability window ends. Limited account, billing, security, support, restricted backup, and legal records have separate retention requirements where necessary.

Generation-content retention
How can I delete my account?

Open Personal Settings in the app, choose account deletion, review the notice, and confirm. You can also email support@reelette.org to request deletion, including if you cannot access the app. Uninstalling the app is different from deleting an account.

Account deletion instructions
Does deleting my account cancel a subscription?

Account deletion does not automatically cancel a subscription billed by a marketplace or request a refund. If you have a subscription, manage its renewal through the purchasing platform separately before closing your account.

Cancellations and account deletion
How do purchase and refund requests work?

For a Google Play purchase after release, follow Google Play's refund instructions or contact support for help. We honor approved marketplace refunds and update the corresponding purchase or paid access after confirmation. Refund eligibility depends on the purchase, platform rules, and applicable law.

Refund Policy
Can AI results contain mistakes?

Yes. Generated images and videos can be inaccurate, unexpected, visually inconsistent, or unsuitable for your intended use. Review every result and check the necessary rights and permissions before sharing or using it commercially.

How do I contact support?

Email support@reelette.org. For an app issue after release, include your app version, device model, operating system, and a short description of what happened. An order or creation reference can help. Never send passwords, verification codes, or full payment-card details.

Email support
Who operates Reelette?

Reelette is operated by DEVLIN FUNDING GROUP, LLC, at 14119 Casa Blanca Ct, Fontana - 92336-3726, United States (US). Contact support@reelette.org for product, privacy, account, or purchase questions.

THE COMPANY BEHIND REELETTE

DEVLIN FUNDING GROUP, LLC

14119 Casa Blanca Ct
Fontana - 92336-3726
United States (US)

For product, privacy, account, and purchase questions:

support@reelette.org

Privacy Policy · AI Data Privacy

A NEW CREATIVE CHAPTER

Something new
is on its way.

Reelette is in development. Coming soon to Google Play.
There is no public download link yet.

Get in touch

Plans, prices, and purchase conditions will be shown in the app.